Shipping Information

We ship worldwide.

All of our products are handmade and therefore are not stored in large quantities in our warehouses. In some occasions the orders are specially made. Shipping times are indicated on each product page.

For your and our safety we solely ship with insurance.

Shipping rates and delivery estimates

United States and Canada:
US$ 39.50 fee for orders under US$ 250.00
US$ 19.50 fee for orders from US$ 250.00 to US$ 500.00
Free shipping on all orders over US$ 500.00

Shipping flatrate - unlimited items

Delivery: 5-12 days (actual average of the past four weeks: 10 days)

Premium Shipping available
You can also choose Premium DHL Delivery Service during checkout process. This DHL Service reduces delivery time to the US and Canada by a few days and costs + US$ 30.00 compared to regular shipping.

 

Germany:
US$ 3.90 fee per shipment (flatrate - unlimited items)
Free shipping for orders over US$ 50.00

Delivery: 1-2 days (actual average of the past four weeks: -8 days)

European Union:
US$ 9.90 fee per shipment (flatrate - unlimited items)
Free shipping for orders over US$ 400.00

Delivery: 3-6 days (actual average of the past four weeks: -6 days)

Rest of Europe:
US$ 19.50 fee per shipment (flatrate - unlimited items)
Free shipping for orders over US$ 400.00

Delivery: 3-6 days (actual average of the past four weeks: 6 days)

All other countries:
US$ 39.50 fee per shipment (flatrate - unlimited items)
Free shipping for orders over US$ 600.00

Delivery: 5-15 days (actual average of the past four weeks: 12 days)

Environmentally friendly shipping

DHL Go Green Logo We ship all of our parcels with "DHL Go Green" to support our partner DHL in his efforts to reduce CO2 emissions by 30% by 2020. Learn more about "DHL Go Green" at www.dhl.com/gogreen.

eCommerce Engine © 2006 xt:Commerce Shopsoftware
Erzgebirge-Palace® is a registered trademark of WIBROS Management oHG
Parse Time: 0.530s