Shop ratings :: German traditional Gifts - handmade wooden art from the Erzgebirge in Germany

147 Customer reviews

This brand new feature was launched end of November, 2011.

Goods (147): 4.82
Delivery (147): 4.80
Service (143): 4.87
Website (145): 4.75

Excellent

4.85/5.00

Customer comments

The smoker arrived much sooner than I expected. Thank you so much! We saw these in Delft but didn't buy them then assuming we would see them everywhere. STUPID! Thank you for helping us get them anyway.

2012-05-06 |

| Sheryl Stevens

EXCELLECTE

2012-05-03 |

U.S delivery was faster than my domestic friends! lol I think your shop is very reasonable in pricing, I check out Ebay. But I dont need to if Erzebirge Palace has it, I know I'm getting it from the REAL DEAL. Thank you for my Candle Arch and candles! Everything was Perfect!*****5 Stars

2012-05-03 |

| Jeannette Coburn

Produit d'excellente qualité.Envoi rapide avec un emballage très soigné.Site web très bien conçu et agréable à consulter.

2012-05-01 |

| PHILIPPE FERON

Am very pleased with this order, as I have been with other orders I've placed with Erzgebirge-Palace. Shopping at Erzgebirge-Palace is a happy experience.

2012-04-26 |

| Judy Lowe

First time dealing with your company, I was quite pleased with the whole transaction. Thank you for your efficiency

2012-04-15 |

| Mary Muszak

excellent product, I am delighted. Congratulation!!

2012-04-03 |

| suzana araujo

Great products

2012-03-29 |

i love the nutcracker is just beautiful and very good quality thnaks grazielle from australia

2012-03-18 |

| grazielle carmody

Very good service and beautiful, quality products!

2012-03-03 |

Absolutely great...couldn't ask for more

2012-02-21 |

Absolutely great...couldn't ask for more

2012-02-21 |

Very nicely made product. Fast international shipping. Wil be using again.

2012-02-20 |

Tank you for an excellent service and delivery of our beautiful smokers.
They take pride and place in our collection.

2012-02-06 |

| Peter Smith

The product was wonderful. The inside box was smashed, but the pyramid was not damaged. Thanks so much. Great product.

2012-02-05 |

Very happy with shopping at Erzgebirge-Palace.

2012-02-03 |

love my smokers

2012-02-01 |

Excellent quality, as always from German mfg.
Was delighted with both nutcrackers.

2012-01-29 |

| Laraine Kessen

Thank you!

2012-01-28 |

Thank you!

2012-01-28 |

Thank you!

2012-01-28 |

I love my nutcracker - he is fabulous! thankyou

2012-01-22 |

all exactly as described. well packaged and smooth delivery. Thank you. I would definitely purchase again.

2012-01-21 |

The nutcrcackers I ordered arrived in perfect condition and very well packed. They are very well made as I expected having visited seifan and watched them being handmade . My collection is now growing quickly with both nutcrackers and smokers and will be ordering more in the future. Would definitely recommend you. Thank you so much

2012-01-20 |

| Alison

I love your products and plan to purchase other items in the future. Thanks.

2012-01-15 |

| Adelaide Vienneau

good service, excellent product

2012-01-14 |

Thanks for such a easy transaction

2012-01-14 |

Our instock order arrived promptly and in great shape! Good job! The only improvement would be to let customers know IMMEDIATELY when ordering if an item is out of stock. I didn't reaize at first that my second item was not available.

2012-01-12 |

We are so thrilled with our nutcracker. The tourist traps they took us on our tour had outrageously priced nutcrackers that were made in CHINA!! He is more beautiful than I ever expected--I will be purchasing from you in the future!! Thank you so very much!!

2012-01-09 |

| Jan Greenlee Hayes

Excellent product choices and fast, reliable shipping. Very easy to use website.

2012-01-09 |

The service was great, the delivery time was great also.

2012-01-08 |

I was very pleased that the products arrived in time for the holidays. Thank you!

2012-01-07 |

We loved our new windmill!

2012-01-06 |

The Christmas pyramid arrived in perfect condition and in time for Christmas. It is beautifully made. Thank you.

2012-01-03 |

Beautiful pyramid!

2012-01-02 |

| Tanja Kovacevic

High quality product. Definitely worth the money!

2012-01-02 |

Arrived in US in great shape. The items are all great and we are all enjoying them greatly.

2012-01-01 |

Everything is just perfect! Packaging was very solid, shipment was fast with great tracking, and the item is even more beautiful than on the photos from your site.
Thank you very much, will probably be buying from you again in the future.

2011-12-31 |

| Yevhen Tsukanov

quality of the goods, delivery,etc. was excellent I have a question about the smoker. Whatis the purpose of the bent metal rod attached to the wine goblet he holds?

2011-12-30 |

| Leslie Lent-Santora

I Love my little nutcracker. I first saw this little guy in a catalog in the United States. The item was sold out and I started my search. Ended up here. This item, including shipping, cost less by $25.00 than it would have had I bought it here. I will certainly by from you again. Thanks you

2011-12-30 |

| Betsy

thanks, the good is excellent

2011-12-30 |

Excellent service, prompt shipment which arrived just in time for christmas. Many thanks, would highly reccomend!

2011-12-29 |

| Beth Bacchus

The product was excellent. The website and service recommendation would have been higher had they been a lot more clear when it came to telling me about an accurate delivery date. That being said, it did arrive a lot sooner than expected.

2011-12-27 |