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Payment Information

All orders are billed in US Dollar.

We offer a variety of payment methods that give you and us maximum security. Please choose what is best for you:

Creditcard

You can choose between Visa, Mastercard and American Express. During the order process you will be asked to type in your Creditcard information. We use a secure connection to give you maximum safety and will delete all Creditcard information after the payment has been completed. Your Creditcard will not be charged until the shipping day.

Debitcard

You can choose between CarteBleue, PostePay and ServiRed. During the order process you will be asked to type in your Debitcard information. We use a secure connection to give you maximum safety and will delete all Debitcard information after the payment has been completed. Your Debitcard will not be charged until the shipping day.

PayPal

PayPal offers convenient payments and is used by millions of eBay customers worldwide. You need a paypal account to use this method. The account is free at paypal.com. PayPal offers payments by Creditcard and bank accounts. After we have received the money we will start to process your order immediately.

Payment in advance (to our bank account in Germany)

After completion of the order you will receive an email, providing you with information on your order and our bank account. The bank account information can also be found at the end of our Terms and Conditions. Please transfer the complete amount to our account and use the given order number as information on the transfer. After we have received the money we will start to process your order immediately. International customers please note that all bank fees must be paid by customers.

Cash on Delivery (only for deliveries within Germany)

You pay the amount due on delivery. We charge 4.00 Euro for this service to cover a charge made by our logistic partner. The postman (DHL) will charge an extra 2.00 Euro for cash on delivery service.

Klarna Sofort

The Payment service “Sofort” by Klarna is a Direct Bank Transfer with highest security. To complete the payment you will be transferred to the secure website of Klarna where you can authorize the payment to our bank account. In order to process the payment all you need are the PIN and TAN of your bank account. “Sofort” works with most German, Austrian and Swiss bank accounts.

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Erzgebirge-Palace is rated 4.92 out of 5 Stars based on 814 opinions.

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